Terms & Conditions

CB Shop Overloon - Terms of Service

Before you order, please read this. When you place a order, you agree to these conditions.

Manufacturers warranty

The manufacturers warranty applies to all products supplied.

Delivery guarantee

We use Post.NL priority shipping ( and on request DHL or FedEx COURIER ) Only courier shipping enables us to guarantee that you will receive your merchandise, if not you are entitled to a refund including shipping and handling charges. On request we will insure your shipment for your safety for only 13 euro.

There is only one exception to our Delivery Guarantee with Courier shipping:
All our products are legal to sell in the Netherlands, but some may be illegal in your country.  If Customs in your country opens the package and confiscates it,  we do not refund payment.
This is your own risk. We ship our products with  DHL or TNT (Dutch royal postal service) and the chances of customs opening the package are limited. It should be no problem. However if it occurs, we do not refund money, we delivered.

We've done business on the internet since 1996 and have only had one order confiscated, in 1998, and we ship a lot !! And since 1999 we have not suffered any confiscations at all,

With Post.nl priority service we also insure the parcels. But checking what has happened to a parcel outside our country takes a very long time. We return your money when Post.NL refunds our money and when we know that the parcel was lost and not confiscated by Customs. Since the US Postal service sometimes can't trace the parcel, there is still a small risk that you are left empty handed in the end. For secure shipping we advise you to use DHL or FedEx with insurance. Shipping with Post.NL offers a secure and inexpensive way to get your parcel home. But is not as good as courier shipping.

With the DHL shipping method we have to use an invoice. We ship from our CBShop or a Computer Store to you. Since Business to Business more commonly use fast shipping methods we put a (invented or suggested) business name on the invoice instead of only your personal name.

Try your order for 7 days - if not satisfied return it!

If you order a product from us, you can return it with no questions asked.
For this service to apply, your order must meet the following:

• was shipped from us using DHL or FedEx courier shipping.
• the product must have a serial number
• the returned product must be in perfect condition, and complete in its original packing.
• The shipping and handling costs for this service are paid by you. So you still have to ask yourself if you really want the product before you order.